Shipping Policy
1. Order Processing & Shipping Time
- Processing Time: All orders are processed within 1–2 business days.
- Delivery Timeframe: We aim to deliver all orders within 7 working days across India.
- If order processing takes 2 days, the remaining 5 days are allocated for shipping.
- Note: In case of delays due to remote locations, courier issues, or unforeseen operational challenges, customers will be informed via email or WhatsApp.
2. Shipping Methods & Carriers
- We partner with trusted courier services such as India Post (Speed Post), Delhivery, Blue Dart, FedEx, and other reliable local courier partners.
- Based on your location, the fastest and most reliable shipping method will be chosen.
- Tracking:
- Once your order is dispatched, you will receive a tracking number and courier details to track your shipment online.
3. Shipping Charges
- Free Shipping: Orders above ₹[Your Amount] are eligible for free shipping.
- Flat Rate Shipping: For orders below the free shipping limit, a flat fee of ₹[Your Amount] will be applied.
4. Delivery Address & Handling
- Please ensure your shipping address is complete and accurate, including PIN code, landmark, and a valid phone number.
- If you are not available at the time of delivery, the courier may leave your parcel at the nearest pickup point (e.g., post office or courier hub) for collection within 2–3 working days.
5. Order Changes & Cancellations
- Before Dispatch: Orders can be cancelled free of charge before they are shipped.
- After Dispatch: If you cancel after dispatch, return shipping charges will apply.
6. Delays & Exceptions
- We will notify you promptly if your shipment is delayed due to courier partner issues.
- Shipping times may be extended during natural disasters, government restrictions, or exceptional situations (e.g., COVID-19 lockdowns).
7. Customer Support
For any shipping-related questions, please contact us:
- Email: [Your Support Email]
- Phone / WhatsApp: [Your Support Number]
- Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM
Quick Reference Table
| Detail | Information |
|---|---|
| Processing Time | 1–2 business days |
| Delivery Time | Within 7 working days |
| Couriers Used | India Post, Delhivery, Blue Dart, FedEx |
| Tracking | Yes, via tracking number and link |
| Free Shipping Threshold | ₹[Specify Amount] |
| Flat Shipping Fee | ₹[Specify Amount] |
| Delivery Handling | Drop-off at pickup point if unavailable |
| Cancellation Policy | Free before dispatch; charges after |
| Delay Notifications | Prompt updates via email/WhatsApp |
| Support Contact | Email / Phone / WhatsApp |
